CROSS-BANK CARDLESS WITHDRAWAL
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Need to carry multiple ATM cards with you all the time? Having trouble to memorize all the different PINs? Say goodbye to all these hassles with the cross-bank cardless cash withdrawal service powered by JETCO.

 

  • Fast – use the mobile app provided by your bank to set withdrawal instruction in advance
  • Convenience – get cash instantly from any supported ATM from JETCO member banks network by scanning the QR code
  • Secure – no need to worry about card skimming and exposing your password

How to use cardless withdrawal

All you need are a few easy and handy steps on your mobile banking app to get cash instantly

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ATM supporting banks

The list of banks' ATM which support JETCO Cardless Withdrawal service

Hong Kong
Bank of China (Hong Kong) Limited Bank of Communications (Hong Kong) Limited
The Bank of East Asia, Limited China CITIC Bank International Limited
China Construction Bank (Asia) Corporation Limited China Merchants Bank Hong Kong Branch
Chiyu Banking Corporation Limited Chong Hing Bank Limited
Citibank (Hong Kong) Limited Dah Sing Bank, Limited
DBS Bank (Hong Kong) Limited Fubon Bank (Hong Kong) Limited
Industrial and Commercial Bank of China (Asia) Limited Nanyang Commercial Bank Limited
OCBC Wing Hang Bank Limited Public Bank (Hong Kong) Limited
Shanghai Commercial Bank (Hong Kong) Limited Standard Chartered Bank (Hong Kong) Limited

Macau
Banco Comercial De Macau S.A. Bank of China Limited, Macau Branch
China Construction Bank Corporation Macau Branch Industrial and Commercial Bank of China (Macau) Limited
Luso International Banking Limited OCBC Wing Hang Bank Limited
Tai Fung Bank Limited  
Available mobile banking apps

The list of banks' mobile apps supporting JETCO Cardless Withdrawal service

Hong Kong
Bank of Communications (Hong Kong) Limited The Bank of East Asia, Limited
China Construction Bank (Asia) Corporation Limited Citibank (Hong Kong) Limited
Industrial and Commercial Bank of China (Asia) Limited Ping An OneConnect Bank (Hong Kong) Limited
Standard Chartered Bank (Hong Kong) Limited  

Macau
Bank of China Limited, Macau Branch Luso International Banking Limited
Tai Fung Bank Limited  

FAQ
  • What is JETCO Cardless Withdrawal?

    JETCO Cardless Withdrawal is the first cross-bank cardless cash withdrawal service in Hong Kong/Macau. You can now get cash by scanning the QR code from any supported ATM under JETCO member banks network with your bank mobile app.

  • How do I know which JETCO ATM supports this service?

    All JETCO ATMs with the JETCO Cardless Withdrawal identifier support this service.

  • Can I make cross-border cardless withdrawal between Hong Kong and Macau?

    No, the service currently does not support cross-border cardless withdrawal.

  • Is there a service charge for withdrawing under this channel?

    There is no service charge to customer from JETCO for the service.

  • Is there a daily cash withdrawal limit?

    Yes. Different JETCO member banks will have different maximum and minimum transaction amount for withdrawing. Please contact your bank for further details.

  • What can I do if no cash is dispensed from the ATM after making cash withdrawal?

    If the money has been deducted from your bank account, please contact your bank for further assistance.

  • What can I do if I forgot to take cash from the ATM after making a successful transaction?

    The ATM will take back the cash if it remains there within a certain period of time. We advise you to contact your bank for further assistance.

  • Under what circumstances that my transaction will be rejected?

    Reasons for rejection may include:

    • bank account has insufficient money; or
    • the service is not supported by your JETCO member bank; or
    • problems caused by your mobile banking app, etc.

    We advise you to contact your bank for further details.

  • Can I cash withdraw RMB via JETCO Cardless Withdrawal?

    No. Currently, the service supports cash withdrawal in HKD only in Hong Kong, while it supports cash withdrawal in HKD or MOP only in Macau.

  • Do I need to sign up before using JETCO Cardless Withdrawal?

    You do not need to sign up to use JETCO Cardless Withdrawal. However, you need to have access to your bank’s mobile banking app. We advise you to contact your bank for further details.

  • Can I still use my ATM card for cash withdrawal?

    Yes. Your ATM card and PIN is still functional as usual.